FREQUENTLY ASKED QUESTIONS
Yes. We photograph the stock we carry, so what you see is what you get. Paint colours can look different on screen, so ask us for a sample pot or colour card.
If anything arrives not as described, tell us within seven days and we will sort it out.
Your tax invoice is emailed to you when you pay. You can also find it under My Account, then Orders, after you log in.
Bought in store? Bring your till slip to 55 Grobler Street and we will print a copy. You can also WhatsApp us on 082 555 0154 and we will send it.
Unused items in their original packaging can be returned within 14 days with your tax invoice.
Bring the item to our store at 55 Grobler Street, Polokwane, or WhatsApp us on 082 555 0154 to arrange a courier collection. Cut-to-size timber, mixed paint and electrical items that have been installed cannot be returned. Once we have checked the item, we refund you to your original payment method within five working days.
Yes, most of the time. Everyday items like screws, paint and pipe fittings are restocked every week.
Click the notify button on the product page and we will email you when it arrives. Or WhatsApp us and we will tell you when the next delivery is due.
We deliver across South Africa by courier, and to Namibia and Botswana on request. Orders placed before noon on weekdays leave our Polokwane store the same day.
Delivery costs are shown at checkout. Large items such as timber sheets and bags of cement are priced by weight. Prefer to collect? Pick up free at 55 Grobler Street during opening hours.