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What is this policy?
This privacy policy explains how Leerkring collects, uses, stores and protects the personal information of learners, parents and visitors. We follow the Protection of Personal Information Act (POPIA). Here you can see what we collect, why we need it, who can see it and what rights you have over your own information. If you have questions, please contact us.
Information you give us when you register
When you register with Leerkring, you give us personal information such as your name, phone number and email address. For learners under 18, we also ask for a parent or guardian’s contact details. If you book a course, we may ask for payment details. You may also choose to send us a message or WhatsApp us, and we keep that so we can reply and help you.
We also keep the work you send us, such as homework, practice papers, assignments and project files that tutors mark for you. We store this only to give you feedback and track your progress, and we never share your work without your permission.
Information we collect when you use our website
We collect basic information about the phone, browser or computer you use to reach our website and online courses. This helps us make pages load properly and keep the site working well on small screens.
This can include your browser type and settings, device type, operating system, mobile network name and the version of the app or browser you use. We also record how your device interacts with our website, including your IP address, error reports, and the date and time of each visit. We use this only to fix problems and improve our service.
- Courses you search for
- Lessons you watch
- Pages you view and links you click
- Voice and audio messages
- Tutors and staff you chat with online
If you call, WhatsApp or message us, we may keep a record of your phone number, the number you used, the date and time, how long the call lasted and what the message was about. We use these records to answer your questions, book sessions and make sure learners get the help they asked for.
When this policy applies
This policy applies to all services offered by Leerkring in Kimberley, including our study groups, tutoring, online courses and website. It does not apply to other websites we link to, such as school or university sites, which have their own privacy policies.
Changes to this policy
We may update this policy from time to time. We will not reduce your rights without your clear consent. Each update shows the date it was published, and you can ask us for earlier versions. If a change is big, we will tell you by email or on our website notice board. You can ask us to delete your information at any time.