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What is this privacy policy?
This privacy policy explains how Leerruimte collects, uses, shares and protects the personal information of our learners, parents and website visitors. We follow the Protection of Personal Information Act, known as POPIA. Here we tell you what we collect, why we need it, and what rights you have over your own information. If anything is unclear, please ask us at the front desk or by email.
Details you give us when you register
When you register for a course or book a desk, you give us personal information such as your name, phone number and email address. For learners under 18, we may also ask for a parent or guardian’s contact details. You can choose to share more, like a school name or grade. Even if you only message us, we keep the email address you use so we can reply.
We also keep the content you send us, such as exam results you share, homework questions, forms you fill in, and feedback you leave about a class or tutor. We use this only to support your learning and to improve our classes at Leerruimte.
Information we collect as you use our website
We collect information about the browsers and devices you use to open our website and online courses, which helps us fix problems and make pages work on your phone, even when data is slow.
This includes browser type and settings, device type, operating system, and the version of the app you use. We also collect your IP address, error reports, and the date and time of each visit, as well as the page that sent you to us. We use this to keep the website safe, find faults quickly, and see which courses people find helpful.
- Courses you search for
- Lessons you watch
- Pages you view and links you click
- Questions you ask us online
- Tutors and staff you contact through us
If you phone, WhatsApp or email us, we may keep a record of your number, the email address you wrote from, the date and time of the contact, and what you asked. We keep this so we can answer you, follow up on bookings, and sort out problems. We do not sell your details to anyone.
When this policy applies
This privacy policy applies to all services offered by Leerruimte in Rondebosch, including our classrooms, co-study desks, online courses and website. It does not apply to other sites we link to, such as school or university pages, which have their own privacy policies.
Changes to this policy
We may change this privacy policy from time to time. We will not reduce your rights without your clear consent. We always show the date of the latest update at the top of the page, and you can ask us for earlier versions. If the changes are big, we will tell you by email or put a notice on our website and at the centre.