{"id":2315,"date":"2024-01-15T10:12:32","date_gmt":"2024-01-15T10:12:32","guid":{"rendered":"https:\/\/thepixelcurve.com\/edubin\/lp\/?page_id=2315"},"modified":"2026-10-22T22:37:33","modified_gmt":"2026-10-22T20:37:33","slug":"faqs","status":"publish","type":"page","link":"https:\/\/live.allanuxweb.com\/education\/lms-portal\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2315\" class=\"elementor elementor-2315\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b895bf7 e-flex e-con-boxed e-con e-parent\" data-id=\"b895bf7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02382f1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"02382f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;edubin--slide-up&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions(FAQ)<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2b1701 e-con-full e-flex e-con e-child\" data-id=\"b2b1701\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1531d54 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"1531d54\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;edubin--slide-up&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4cf04a elementor-widget elementor-widget-edubin-accordion\" data-id=\"f4cf04a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"edubin-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\" data-settings=\"{&quot;accordion_id&quot;:&quot;f4cf04a&quot;}\" data-close-all=\"false\" data-open-item=\"0\"><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headerf4cf04a\"><h4 class=\"accordion-title\" >What is Studiepoort?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-iconf4cf04a\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodyf4cf04a\"><div class=\"accordion-content\">Studiepoort is a student portal where you study online, submit assignments and download course material in one place, from your phone or laptop at any time.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headerf4cf04a\"><h4 class=\"accordion-title\" >What can I do on Studiepoort?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-iconf4cf04a\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodyf4cf04a\"><div class=\"accordion-content\">The portal keeps everything in one place. You can open course material, submit assignments, check your marks and read notices from lecturers. It works on a phone or laptop, and lessons can be saved so you use less data when you study.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headerf4cf04a\"><h4 class=\"accordion-title\" >Why should I join a study group?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-iconf4cf04a\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodyf4cf04a\"><div class=\"accordion-content\">Students often learn best from each other. Most of what sticks comes from talking through a problem with a classmate, not only from reading notes. A study group helps you keep to deadlines, share tips on assignments and ask questions you may be too shy to ask a lecturer.\n\nOn Studiepoort you can join a course discussion board, share notes with your group and get replies from tutors such as Sipho Ndlovu. Groups are also a good way to practise for exams, and many students tell us they feel less alone when they study online.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headerf4cf04a\"><h4 class=\"accordion-title\" >Are any courses free to try?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-iconf4cf04a\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodyf4cf04a\"><div class=\"accordion-content\">Most of our short courses can be tried for free, and some courses are completely free. If you buy a paid course and decide within 30 days that it is not the right fit, you can ask for a refund under our refund policy.\n\nAll we ask is that you contact our support team first if you get stuck, so we can help you before you give up.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headerf4cf04a\"><h4 class=\"accordion-title\" >What kind of support do you offer?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-iconf4cf04a\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodyf4cf04a\"><div class=\"accordion-content\">Every student gets access to start-up guides, course notes and a help desk. You can also join the student forum. Please read our refund policy and terms for more details.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headerf4cf04a\"><h4 class=\"accordion-title\" >Who helps if the portal fails?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-iconf4cf04a\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodyf4cf04a\"><div class=\"accordion-content\">Our support team answers by email and WhatsApp from Monday to Friday, 08:00 to 17:00. Sipho Ndlovu and the team usually reply within one working day.<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c49baa4 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"c49baa4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;edubin--slide-up&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4b3c72 elementor-widget elementor-widget-edubin-accordion\" data-id=\"a4b3c72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"edubin-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\" data-settings=\"{&quot;accordion_id&quot;:&quot;a4b3c72&quot;}\" data-close-all=\"false\" data-open-item=\"0\"><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headera4b3c72\"><h4 class=\"accordion-title\" >Why should I use the student portal?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-icona4b3c72\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodya4b3c72\"><div class=\"accordion-content\">Studiepoort is a student portal where you study online, submit assignments and download course material in one place, from your phone or laptop at any time.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headera4b3c72\"><h4 class=\"accordion-title\" >How do I log in to the portal?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-icona4b3c72\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodya4b3c72\"><div class=\"accordion-content\">The portal keeps everything in one place. You can open course material, submit assignments, check your marks and read notices from lecturers. It works on a phone or laptop, and lessons can be saved so you use less data when you study.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headera4b3c72\"><h4 class=\"accordion-title\" >Why should I join a study group?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-icona4b3c72\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodya4b3c72\"><div class=\"accordion-content\">Students often learn best from each other. Most of what sticks comes from talking through a problem with a classmate, not only from reading notes. A study group helps you keep to deadlines, share tips on assignments and ask questions you may be too shy to ask a lecturer.\n\nOn Studiepoort you can join a course discussion board, share notes with your group and get replies from tutors such as Sipho Ndlovu. Groups are also a good way to practise for exams, and many students tell us they feel less alone when they study online.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headera4b3c72\"><h4 class=\"accordion-title\" >How do I track my progress?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-icona4b3c72\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodya4b3c72\"><div class=\"accordion-content\">Most of our short courses can be tried for free, and some courses are completely free. If you buy a paid course and decide within 30 days that it is not the right fit, you can ask for a refund under our refund policy.\n\nAll we ask is that you contact our support team first if you get stuck, so we can help you before you give up.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headera4b3c72\"><h4 class=\"accordion-title\" >Where is my course material?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-icona4b3c72\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodya4b3c72\"><div class=\"accordion-content\">Every student gets access to start-up guides, course notes and a help desk. You can also join the student forum. Please read our refund policy and terms for more details.<\/div><\/div><\/div><div class=\"single_accordion edubin-icon-align-right\"><div class=\"edubin-accordion-header edubin-accordion-headera4b3c72\"><h4 class=\"accordion-title\" >How do I submit assignments online?<\/h4><span class=\"accordion-icon\"><i class=\"flaticon-download edubin-icon edubin-icona4b3c72\"><\/i><\/span><\/div><div class=\"accordion-body accordion-bodya4b3c72\"><div class=\"accordion-content\">Our support team answers by email and WhatsApp from Monday to Friday, 08:00 to 17:00. Sipho Ndlovu and the team usually reply within one working day.<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a55f7f e-flex e-con-boxed e-con e-parent\" data-id=\"7a55f7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4918785 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4918785\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;edubin--slide-up&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Common Student Questions (FAQ)<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48731ef e-con-full e-flex e-con e-child\" data-id=\"48731ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0da1021 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"0da1021\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;edubin--slide-up&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a98573d elementor-widget elementor-widget-accordion\" data-id=\"a98573d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1771\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1771\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is Studiepoort?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1771\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1771\">Studiepoort is a student portal where you study online, submit assignments and download course material in one place, from your phone or laptop at any time.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1772\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1772\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What can I do on Studiepoort?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1772\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1772\">The portal keeps everything in one place. You can open course material, submit assignments, check your marks and read notices from lecturers. It works on a phone or laptop, and lessons can be saved so you use less data when you study.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1773\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1773\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why should I join a study group?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1773\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1773\">Students often learn best from each other. Most of what sticks comes from talking through a problem with a classmate, not only from reading notes. A study group helps you keep to deadlines, share tips on assignments and ask questions you may be too shy to ask a lecturer.\n\nOn Studiepoort you can join a course discussion board, share notes with your group and get replies from tutors such as Sipho Ndlovu. Groups are also a good way to practise for exams, and many students tell us they feel less alone when they study online.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1774\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1774\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are any courses free to try?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1774\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1774\">Most of our short courses can be tried for free, and some courses are completely free. If you buy a paid course and decide within 30 days that it is not the right fit, you can ask for a refund under our refund policy.\n\nAll we ask is that you contact our support team first if you get stuck, so we can help you before you give up.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1775\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1775\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What kind of support do you offer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1775\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1775\">Every student gets access to start-up guides, course notes and a help desk. You can also join the student forum. Please read our refund policy and terms for more details.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1776\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1776\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who helps if the portal fails?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1776\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1776\">Our support team answers by email and WhatsApp from Monday to Friday, 08:00 to 17:00. Sipho Ndlovu and the team usually reply within one working day.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9695a1 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"a9695a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;edubin--slide-up&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be56d17 elementor-widget elementor-widget-accordion\" data-id=\"be56d17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1991\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1991\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why you should use the student portal<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1991\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1991\">Studiepoort is a student portal where you study online, submit assignments and download course material in one place, from your phone or laptop at any time.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1992\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1992\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I log in to the portal?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1992\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1992\">The portal keeps everything in one place. You can open course material, submit assignments, check your marks and read notices from lecturers. It works on a phone or laptop, and lessons can be saved so you use less data when you study.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1993\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1993\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why should I join a study group?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1993\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1993\">Students often learn best from each other. Most of what sticks comes from talking through a problem with a classmate, not only from reading notes. A study group helps you keep to deadlines, share tips on assignments and ask questions you may be too shy to ask a lecturer.\n\nOn Studiepoort you can join a course discussion board, share notes with your group and get replies from tutors such as Sipho Ndlovu. Groups are also a good way to practise for exams, and many students tell us they feel less alone when they study online.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1994\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1994\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I track my progress?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1994\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1994\">Most of our short courses can be tried for free, and some courses are completely free. If you buy a paid course and decide within 30 days that it is not the right fit, you can ask for a refund under our refund policy.\n\nAll we ask is that you contact our support team first if you get stuck, so we can help you before you give up.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1995\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1995\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where is my course material?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1995\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1995\">Every student gets access to start-up guides, course notes and a help desk. You can also join the student forum. Please read our refund policy and terms for more details.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1996\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1996\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I submit assignments online?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1996\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1996\">Our support team answers by email and WhatsApp from Monday to Friday, 08:00 to 17:00. Sipho Ndlovu and the team usually reply within one working day.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions(FAQ) What is Studiepoort? Studiepoort is a student portal where you study online, submit assignments and download course material in one place, from your phone or laptop at any time. What can I do on Studiepoort? The portal keeps everything in one place. 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