FAQs

Frequently asked questions(FAQ)

How do online classes work?

You study on our online student portal. Lessons, notes and assignments are available at any time, so you can learn at your own pace around work and family.

What are the benefits of studying online?

Studying online with Sizwe Online Institute means you learn at your own pace, from home or work. You save travel costs, revisit lessons when you need to, and get support from your lecturer by email or WhatsApp. Your progress is tracked on the student portal, so you always know where you stand.

Why is collaborative learning so important?

Many students learn best when they talk things through with others. At Sizwe Online Institute you can join class discussion forums, ask questions and share what you have learned with other students in your course. Study groups help you stay motivated while you work. You can compare notes, practise for assessments together and get help when a topic is tricky. Our lecturers also join the discussions, so you get guidance as well. Many students form WhatsApp groups and keep in touch long after the course ends, which helps when looking for work or starting a business.

Do you offer free courses?

Yes, we offer several free short courses, such as JavaScript Basics and Digital Marketing Fundamentals. Paid courses have no trial, but if you decide within 14 days that a course is not right for you, you can ask for a refund under our refund policy. If you get stuck at any point, please contact our student support team so we can help you.

What kind of support do you offer?

All students get access to study guides, the student portal, class forums and our support desk. Lerato Khumalo and the student support team reply by email or WhatsApp.

What technical support do you provide?

We help with portal logins, course access and downloads on weekdays, mainly by email and WhatsApp, which is the quickest way to sort out problems.

Why should I study with Sizwe?

You study on our online student portal. Lessons, notes and assignments are available at any time, so you can learn at your own pace around work and family.

How do I enrol in a course?

Studying online with Sizwe Online Institute means you learn at your own pace, from home or work. You save travel costs, revisit lessons when you need to, and get support from your lecturer by email or WhatsApp. Your progress is tracked on the student portal, so you always know where you stand.

Why is collaborative learning so important?

Many students learn best when they talk things through with others. At Sizwe Online Institute you can join class discussion forums, ask questions and share what you have learned with other students in your course. Study groups help you stay motivated while you work. You can compare notes, practise for assessments together and get help when a topic is tricky. Our lecturers also join the discussions, so you get guidance as well. Many students form WhatsApp groups and keep in touch long after the course ends, which helps when looking for work or starting a business.

How do I pay my fees?

Yes, we offer several free short courses, such as JavaScript Basics and Digital Marketing Fundamentals. Paid courses have no trial, but if you decide within 14 days that a course is not right for you, you can ask for a refund under our refund policy. If you get stuck at any point, please contact our student support team so we can help you.

Can I study on my phone?

All students get access to study guides, the student portal, class forums and our support desk. Lerato Khumalo and the student support team reply by email or WhatsApp.

How long do courses take?

We help with portal logins, course access and downloads on weekdays, mainly by email and WhatsApp, which is the quickest way to sort out problems.

Common Questions Students Ask (FAQ)

You study on our online student portal. Lessons, notes and assignments are available at any time, so you can learn at your own pace around work and family.
Studying online with Sizwe Online Institute means you learn at your own pace, from home or work. You save travel costs, revisit lessons when you need to, and get support from your lecturer by email or WhatsApp. Your progress is tracked on the student portal, so you always know where you stand.
Many students learn best when they talk things through with others. At Sizwe Online Institute you can join class discussion forums, ask questions and share what you have learned with other students in your course. Study groups help you stay motivated while you work. You can compare notes, practise for assessments together and get help when a topic is tricky. Our lecturers also join the discussions, so you get guidance as well. Many students form WhatsApp groups and keep in touch long after the course ends, which helps when looking for work or starting a business.
Yes, we offer several free short courses, such as JavaScript Basics and Digital Marketing Fundamentals. Paid courses have no trial, but if you decide within 14 days that a course is not right for you, you can ask for a refund under our refund policy. If you get stuck at any point, please contact our student support team so we can help you.
All students get access to study guides, the student portal, class forums and our support desk. Lerato Khumalo and the student support team reply by email or WhatsApp.
We help with portal logins, course access and downloads on weekdays, mainly by email and WhatsApp, which is the quickest way to sort out problems.
You study on our online student portal. Lessons, notes and assignments are available at any time, so you can learn at your own pace around work and family.
Studying online with Sizwe Online Institute means you learn at your own pace, from home or work. You save travel costs, revisit lessons when you need to, and get support from your lecturer by email or WhatsApp. Your progress is tracked on the student portal, so you always know where you stand.
Many students learn best when they talk things through with others. At Sizwe Online Institute you can join class discussion forums, ask questions and share what you have learned with other students in your course. Study groups help you stay motivated while you work. You can compare notes, practise for assessments together and get help when a topic is tricky. Our lecturers also join the discussions, so you get guidance as well. Many students form WhatsApp groups and keep in touch long after the course ends, which helps when looking for work or starting a business.
Yes, we offer several free short courses, such as JavaScript Basics and Digital Marketing Fundamentals. Paid courses have no trial, but if you decide within 14 days that a course is not right for you, you can ask for a refund under our refund policy. If you get stuck at any point, please contact our student support team so we can help you.
All students get access to study guides, the student portal, class forums and our support desk. Lerato Khumalo and the student support team reply by email or WhatsApp.
We help with portal logins, course access and downloads on weekdays, mainly by email and WhatsApp, which is the quickest way to sort out problems.