Privacy Policy

What is this policy?

This privacy policy explains how Tafelberg University collects, uses, shares and protects the personal information of students, applicants and visitors. It follows the Protection of Personal Information Act. It tells you what data we keep, why we need it, and the rights you have to see, correct or delete your information. Questions can be sent to info@example.co.za at any time.

Information you give us when you apply

When you apply to study or register for a short course, you give us personal information such as your name, ID number, contact details and school results. You may also add a phone number or payment details. Even if you have not applied, you might send us your email address to ask a question or to receive updates about our programmes and open days.
We also collect the work you submit and the content you upload when using our services. This includes assignments you hand in, forms you complete, photos you add to your student profile, messages you send to lecturers, and comments you post on our course pages.

Information we collect as you use our services

We collect information about the apps, browsers, and devices you use to access Tafelberg University services, which helps us provide features like automatic updates and a mobile-friendly layout when your screen is small.
The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.
  • Terms you search for
  • Course videos you watch
  • Views and interactions with course content and notices
  • Voice and audio information
  • People with whom you communicate or share content
If you use our services to make and receive calls or send and receive messages, we may collect call and message log information like your phone number, the number you called, forwarding numbers, sender and recipient email address, time and date of calls and messages, duration of calls, and types and volumes of calls and messages.

When this policy applies

This Privacy Policy applies to all of the services offered by Tafelberg University and its partners, including our website, student portal, and online short courses. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

Changes to this policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, an email to registered students).