Contact Us

Visit Our Showroom

Mon to Fri 08:30-17:30, Sat 09:00-14:00

Showroom

Email: info@example.co.za
Call Us: 021 555 0142
Address: 22 Loop Street, Cape Town

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Support & WhatsApp

Email: info@example.co.za
WhatsApp: 082 555 0142
Address: 22 Loop Street, Cape Town

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Send Us a Message

    Questions We Often Get

    How much does delivery cost?

    Standard courier delivery anywhere in South Africa costs R150. Orders over R5,000 ship free. Most parcels reach main centres in 2 to 4 working days after payment clears.

    Can I collect my order in Cape Town?

    Yes. Choose collection at checkout and pick it up from 22 Loop Street, Cape Town. Items in stock are usually ready the same day.

    Do your products come with warranty?

    Yes. Everything we sell is new and sealed, with full South African warranty. Most items carry 12 months, some 24.

    I changed my mind after ordering. Can I still return the item for a refund?

    Yes. Unopened items can be returned within 30 days. Keep the box and your invoice, then email info@example.co.za and we will explain the next steps for your refund.

    How do I pay, and can I split the cost into smaller monthly payments?

    You can pay by card or EFT. You can also spread the cost with our buy-now-pay-later instalment option at checkout.

    How do I track my parcel?

    Once your order ships, we email you the courier tracking number. Use it on the courier website to follow your parcel, or send us a WhatsApp on 082 555 0142.

    Are your products genuine and new?

    Yes. We are an independent retailer selling genuine, sealed stock from brands like Apple, Samsung, HP and Lenovo, with full local warranty on every item.

    Can I change or cancel my order?

    Yes, if it has not shipped yet. Email info@example.co.za or call 021 555 0142 with your order number, and we will update or cancel it for you quickly.