Your receipt is emailed to you as soon as your order is paid. Check your spam folder if you cannot find it.

You can also log in to your account, open Orders and download the invoice for any pair. Still stuck? Email info@example.co.za with your order number and we will resend it the same day.

You can return unworn sneakers within 30 days of delivery. Keep the box and the tags, and try them on indoors so the soles stay clean.

Email info@example.co.za with your order number and we will send you a prepaid courier slip. Once your pair arrives back at our Muizenberg workshop, we refund you within five working days. Sale items and care products can only be exchanged, not refunded.

Yes, most of the time. Our best sellers are restocked every few weeks, but hemp and cork batches are small, so some sizes take longer.

Use the notify me button on the product page and we will email you when your size is back. Limited colours may not return.

We deliver anywhere in South Africa. Cape Town orders usually arrive in one to two working days, and other main centres take three to five.

We also ship to Namibia and Botswana. Delivery is free on orders over R1,500 within South Africa. Remote areas can take a little longer, and we will tell you at checkout.