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What is this privacy policy?
This privacy policy explains how Padkaart Careers collects, uses, shares and protects the personal information you give us. We take your privacy seriously and follow the Protection of Personal Information Act (POPIA). Below you can see what we collect, why we need it, and the rights you have over your information, including how to ask us to correct or delete it.
Details you give us when you enquire
When you book a session or sign up for a course, you give us personal information such as your name, email address and phone number. You may also share your school marks, CV or work history so we can coach you properly. If you contact us by email or WhatsApp, we keep that message so we can reply and send updates about our services.
We also keep the content you send us, such as your CV, cover letters, assessment answers and notes from coaching sessions. We use these only to give you advice and feedback, and we do not share them with employers or schools without your permission.
Information we collect when you use our website
We collect basic information about the browser and device you use to visit our website, which helps us keep the site working well and show pages properly on your phone or computer.
The information we collect includes your browser type and settings, device type, operating system and the pages you visit on our website. We also record your IP address, the date and time of your visit, and the website that sent you to us. We use this to fix errors, understand which pages are useful and improve how our website works for you.
- Pages you visit
- Courses you view
- Clicks and activity on our website pages
- Voice notes you send us
- Coaches you speak to or send messages to
If you call, email or message us on WhatsApp, we may keep a record of your phone number, email address, the date and time of the contact, and what was discussed. We keep these notes so that our coaches can follow up on your questions, confirm bookings and give you consistent advice from one session to the next.
When this policy applies
This privacy policy applies to all services offered by Padkaart Careers, including coaching sessions, workshops, online courses and our website. It does not apply to other websites that we link to, such as employers or colleges, which have their own privacy policies that you should read.
Changes to this policy
We may update this privacy policy from time to time. We will not reduce your rights under it without your clear consent. We always show the date of the latest changes on this page. If the changes are significant, we will let you know by email or with a notice on our website, so you can review them before they take effect.