Privacy Policy

Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

What is privacy policy?

This privacy policy explains how Klikleer Academy collects, uses, stores and protects your personal information when you visit our website, join a course or attend a live class. We follow the Protection of Personal Information Act (POPIA). Below we explain what we collect, why we need it, and the rights you have over your information, including how to ask us to correct or delete it.

Details you give us when you register

When you register for a course, you give us personal information such as your name, email address and a password. You may also add a phone number or payment details. Even if you do not create an account, you might send us your email address to ask a question or to receive updates about our courses and live classes.
We also keep the work you submit while studying with us. This includes assignments, quiz answers, messages to your instructor, and comments you post in class discussions. We use this only to mark your work and support your learning.

Information we collect while you study with us

We collect information about the browsers and devices you use to reach our website and classes, which helps us fix problems and make video lessons load well on slow connections or small phone screens.
This includes unique identifiers, browser type and settings, device type, operating system, mobile network information, and the version of the app you use. We also collect information about how your devices interact with our platform, including IP address, error reports, system activity, and the date, time and page you came from when you make a request.
If you use our services to send messages or join live classes, we may keep message and call log information like your phone number, the email address of the sender and recipient, the time and date of messages and classes, how long you attended, and the number of messages sent.

When this policy applies

This Privacy Policy applies to all of the services offered by Klikleer Academy, including our website, live classes, and online courses, and to services offered on third-party sites, such as advertising. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

Changes to this policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).