FREQUENTLY ASKED QUESTIONS
Yes. Every appliance we list is the exact model shown in the photo. If a model changes, we tell you before we pack it.
Photos are taken from the supplier, so the box may look slightly different. Call us on 041 555 0144 if you want to see it in store first.
Your tax invoice is emailed to you on the day you buy. Check your spam folder if you cannot see it.
Lost it? Send us your name and order number on info@example.co.za, or WhatsApp 082 555 0144, and we will resend it. You will need it for any warranty claim.
You can return an unused appliance in its box within 7 days of delivery. Bring it to our Mill Park store with your invoice, or ask us to collect it.
If it is faulty, tell us as soon as you notice. We will check it, then repair it, replace it or refund you under the Consumer Protection Act. Refunds go back to the card or account you paid from within a few working days.
Most popular models are back in stock within two to three weeks. Call us or WhatsApp 082 555 0144 and we will tell you when the next delivery lands.
Some older models are discontinued by the maker. In that case we suggest a similar one at a similar price.
We deliver across Gqeberha, Kariega and the surrounding Eastern Cape towns. Delivery inside Gqeberha is usually within two working days.
For other provinces we use a courier, and the cost depends on the size of the appliance. Large items such as fridges and washing machines are delivered to the room of your choice. We can also install it and take your old one away.
