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FAQs

Yes, you can phone us on 087 555 0223 to place an order. Our team is available Monday to Friday, 9am to 5pm.

We accept Visa, Mastercard, EFT and Snapscan. You can pay securely at checkout.

Contact us within 24 hours of placing your order to make changes. After this time the order may have already shipped.

You'll receive an order confirmation email immediately after checkout.

If your order is wrong, please let us know within 48 hours and we can fix it.

Yes, we offer 30-day returns on most items in original condition.

You can track your order using the link sent to your email.

We accept credit cards, debit cards, EFT, Snapscan and PayFast for secure payments.

Simply call or email us within one day of ordering to make changes to your purchase.

A confirmation email is sent within minutes of successful payment.

Please contact us immediately if something is wrong with your order.

Most items can be returned within 30 days for a full refund.

Return requests are processed within five business days.

If your item arrives damaged or faulty, we'll replace or refund it immediately.

Returns are usually processed within 5-7 business days once we receive the item.

Delivery costs are non-refundable, but the item cost will be refunded in full.

Email us at hello@sableandthread.co.za or call 087 555 0223 for help.

Faulty items are replaced at no extra cost. Contact us right away.

Standard delivery is 5-7 business days. Express delivery takes 2-3 business days.

Payment options include cards, bank transfer, Snapscan and online wallets.

Call us same day to amend your order before it ships.

Check your email for the order confirmation with tracking details.

Contact us right away if something in your order is incorrect.

We make returns simple. Fill out a return request and we'll collect the item.

We deliver within South Africa only at this time. International orders are not available.

All major credit and debit cards are accepted, plus EFT and Snapscan.

You can update your order details by contacting us as soon as possible.

Once you have your confirmation, your order is secure and processing.

Tell us immediately if your order has any issues and we'll sort it.

Returning is easy. We collect from your address within seven days.

To amend your order, reach us within 24 hours with your order number.

We accept Visa, Mastercard, bank transfer and Snapscan payments.

Email or call to modify your order details before it ships.

Your order confirmation includes all the details needed to track it.

If there's an error, we'll fix it at no cost to you.

Start a return by contacting us with your order number and reason.

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