FREQUENTLY ASKED QUESTIONS
Yes. The photo shows the exact item we sell. Because this is end-of-range stock, the packaging may differ slightly from the latest release, but the product is the same.
If anything looks different when you collect or unpack it, call us on 011 555 0152 and we will sort it out.
Your receipt is emailed right after you pay, so check your inbox and junk folder first. In store, we hand you a printed slip at the till. If neither arrives, call us on 011 555 0152 with your name and the date. We will reprint it for you.
Keep it safe, as returns and exchanges need it.
Bring the item back to our Germiston store within seven days with your receipt and original packaging. Unused items are exchanged or refunded.
Clearance goods are checked at the till, so please look them over before you pay. Faulty items can always be returned. Call us on 011 555 0152 if you are unsure and we will gladly help you.
Mostly no. Our stock is end-of-range and overstock, so once an item sells out it is usually gone for good.
If you want a certain item, message us on WhatsApp at 082 555 0152 and we will tell you if more is coming in.
We deliver anywhere in South Africa through our courier partners. Most Gauteng orders arrive within two to three working days. Other provinces take three to six days.
Delivery costs depend on your area and parcel size, and you see the total at checkout. You can also collect free at 90 President Street, Germiston.
