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What this policy covers
A privacy policy explains how Kantoorkuns Training collects, uses, shares and protects the personal information of our clients and learners. It tells you what we collect, why we need it, and the rights you have under the Protection of Personal Information Act, known as POPIA, so you can decide what you share with us. We keep this page simple and update it when our practices change.
Details you give us when booking
When you book a course or ask for a quote, you give us personal information such as your name, company, job title and email address. You may also add a phone number or billing details for invoices. Even if you never book, you might send us your details by email or WhatsApp to ask about team training or to get updates on upcoming courses.
We also keep the content you send us during a course. This includes assessments, workbooks and exercises you complete, feedback forms, and emails you write to our team. We use it to mark your work, issue certificates and report progress to your employer.
Information we collect when you visit our website
We collect basic information about the browsers and devices you use to visit our website, which helps us show pages properly and fix problems quickly when something does not load.
The information we collect includes browser type and settings, device type, operating system, IP address and the date and time of your visit. We also record which pages you open, how long you stay, and the page that sent you to us. We use this to improve the site, keep it secure and plan which courses to offer.
- Courses you look at
- Pages you visit
- Links you click and forms you submit
- Recordings of webinar sessions
- Colleagues you nominate or book training for
If you contact us by phone, email or WhatsApp, we may keep a record of the contact, such as your name, phone number, email address, the date and time of the call or message, and what you asked for. We keep these records so we can follow up on quotes, bookings and support requests.
Who this policy covers
This Privacy Policy applies to all services offered by Kantoorkuns Training, including our website, public courses and in-house team training. It does not apply to other companies’ sites that we link to, which have their own privacy policies. Please read their policies before you share any information with them.
Changes to this policy
We may change this Privacy Policy from time to time. We will not reduce your rights under it without your clear consent. We always show the date of the latest update at the top of the page, and you can ask us for earlier versions. If the changes are significant, we will tell you by email.