Privacy Policy

What is our privacy policy?

This privacy policy explains how Leerlyn collects, uses, shares and protects the personal information you give us when you visit our website or study with us. It tells you what we collect, why we need it and what rights you have over your information, including under the Protection of Personal Information Act (POPIA). We want you to know exactly where you stand.

Details you give us when you register

When you register with Leerlyn, you give us personal information such as your name, email address and a password. You can also choose to add a phone number or payment details to your account. Even if you have not registered, you might send us your email address so we can answer a question or share news about our courses and events.
We also keep the work you submit while studying with us. This includes assignments, quiz answers, forum posts, questions you send to your tutor and any feedback or reviews you leave about a course and the certificates you earn.

Information we collect as you use our website

We collect information about the phones, browsers and computers you use to open our courses. This helps us make videos play smoothly and lets pages fit your screen, even on a small phone with limited data.
The information we collect includes your browser type and settings, device type, operating system, mobile network and carrier, and the version of the app you use. We also record how you use our website and course pages, including your IP address, error reports, the pages you open, and the date and time of each visit, so we can fix problems quickly.
If you contact us by phone, WhatsApp or email, we may keep a record of your phone number, your email address, the date and time of your message, how long a call lasted, and what your question was about. We use this to answer you properly and to improve our student support.

When this policy applies

This Privacy Policy applies to all services offered by Leerlyn, including our website, online classroom and WhatsApp support. It does not apply to services run by other companies that have their own privacy policies, such as the video or payment providers we link to.

Changes to this policy

We may update this Privacy Policy from time to time. We will not reduce your rights without your clear consent. We always show the date of the latest changes and keep older versions available if you want to read them. If a change is important, we will tell you more clearly, including by email to registered students.