OUR STORES

VISIT OUR NEW
STORE IN Cape Town

294 Bay Meadows Ave.
Johannesburg, 2196

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the meal you order is the one that gets made. We cook everything fresh, so no two plates look exactly alike.

Photos show a typical serving size. Your actual plate may have a touch more or less garnish, but the ingredients and portion stay the same.

Where can I view my sales receipt?

Your receipt is emailed to you as soon as your order is confirmed. Check your inbox, and your spam folder if it does not arrive within a few minutes.

You can also find your order history and receipts by logging into your account on our site. If you ordered as a guest, email info@example.co.za and we will send a copy.

How can I return an item?

Because we deliver hot food, we cannot take an order back once it has left the kitchen.

If something is wrong, a missing item, the wrong order, or food that arrived cold, let us know within an hour of delivery. We will remake the order or refund you, whichever works best.

Will you restock items indicated as “out of stock?”

Yes. Items usually come back on the menu the next day once we restock.

Busy nights and public holidays can affect what we have on hand, so check the menu before you order if you have your heart set on something.

Where can I ship my order?

We deliver within our set delivery zones, mostly covering the suburbs closest to our kitchen.

Enter your address at checkout to see if we deliver to you. If you are just outside our zone, give us a call and we will see what we can do.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS