Fitting out Thabo Nkosi's shop meant one counter for sales, parts and bookings. No more sending riders across town for a filter or a brake check.
- New parts counter next to the till
- Workshop bays visible from the showroom floor
- Booking screen for same week service slots
Riders can browse air filters and brake kits, then walk straight through to the bay. Turnaround dropped from three weeks to under five days.