FREQUENTLY ASKED QUESTIONS
Yes. The kit you receive is exactly what you see on the product page, including colour and fit.
Screens show colour slightly differently, but we check every item before it leaves our warehouse in Cape Town.
Your receipt is emailed to you as soon as your order goes through. Check your inbox, and your spam folder if it hasn't landed within a few minutes.
You can also log into your account and open Order History to download a copy any time, or email info@example.co.za and we will send one through.
If your kit doesn't fit or isn't right, you can return it within 30 days of delivery, as long as it's unworn and still has its tags on.
Email info@example.co.za with your order number and we will send you the steps and a return address, then refund or exchange as soon as it's back with us.
Most of our kit comes back in stock, especially bestsellers like our shoes and bags.
If something you want is sold out, email info@example.co.za and we will let you know when it's back, or point you to something similar in the meantime.
We deliver anywhere in South Africa, from the city centre to small towns, using a tracked courier so you can see exactly where your kit is.
Orders to major centres usually arrive within 2 to 4 working days, and a bit longer to rural areas. You'll get a tracking link by email as soon as it ships.