About Course

Clear English at work saves time and avoids misunderstandings. Charlene Adams takes you through the basics of everyday business English, from polite email openings to short, direct requests. You practise with real workplace situations, such as replying to a client or confirming a meeting. The course suits staff who speak English as an additional language and want more confidence in writing.

What Will You Learn?

  • Practise your new skills with real workplace scenarios and worked answers
  • Use simple templates and checklists in your own team
  • Get friendly and fast support from your trainer
  • Downloadable notes, forms and guides for every module

Course Content

Introduction to Business English
A short summary to prepare learners for the lessons in this topic. It appears on the course page under the topic name, so everyone knows what is coming.

  • Introduction
    02:53
  • Structure
    02:53
  • Roadmap
    02:53
  • Getting Started
    02:53
  • Quiz -Business English
  • Practice session: Speaking up
    02:53

Exercises that Teach

How Email Works: A Quick Review

Giving Clear Feedback