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A Practical Look at Load Shedding and Productivity
Thandiwe Mokoena
- 9 January 2024
- Comment 4
Staff finish online training when it fits into their working day. Keep each lesson short, ideally under fifteen minutes, and give people protected time to complete it, not just their lunch break.
Make the topic useful on Monday morning. A lesson on handling an angry customer will be finished faster than a general talk on company values.
People finish what their manager takes seriously. Charlene Adams, Communication Skills TrainerShare progress in your weekly team meeting and celebrate those who complete a course. A small word of thanks from a manager goes a long way.
Set a clear deadline
Give every learner a finish date and tell them why it matters. When people know the course helps them in their role, they are far more likely to log in and complete it on time.
Make help easy to find
Some staff are nervous about computers. Put a colleague or our training coordinator on hand to answer questions. A quick phone call on 011 555 0341 often solves a problem in minutes.
Johan Botha
I really enjoyed this post. We used the tips with our sales team in Sandton and saw results within a month. Very useful.
Megan O'Connor
Thank you for the kind words, we are glad the article helped your team. Your support means a lot to us. Thanks!
Nomvula Dlamini
Practical and clear. The advice on training new managers is exactly what our HR team needed. Thank you for sharing it with other South African businesses.
Rajesh Naidoo
Helpful ideas on getting staff to finish training. We have already shared this article with our team leaders in Bryanston. Well done to the whole team.